Legal

Privacy Policy

This Privacy Policy explains how Swiftbay Koryn collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.

Last updated: [Insert Date]

1. Information We Collect

Contact details
Name, email address, phone number, and company name when submitted via forms.
Account information
Login credentials, preferences, and settings associated with your use of Swiftbay Koryn.
Usage data
Pages viewed, time on site, referring URLs, and interaction patterns collected automatically.
Device data
Browser type, IP address, operating system, and general geographic region.
Communications
Correspondence you send us, including support requests and feedback.

2. How We Use Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain the Swiftbay Koryn platform and related services.
  • To respond to inquiries, process requests, and provide customer support.
  • To personalise content, dashboards, and recommendations relevant to your usage.
  • To monitor and analyse usage trends and improve the reliability of our services.
  • To send administrative communications, including updates and policy notices.
  • To detect, investigate, and prevent fraudulent or unauthorised activity.
  • To comply with applicable legal obligations and enforce our agreements.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where processing is based on consent, you may withdraw that consent at any time by contacting us through the channels listed on our Contact page.

4. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

  • With service providers and infrastructure partners who process data on our behalf under contractual confidentiality obligations.
  • With professional advisors, such as legal or financial consultants, where necessary.
  • With regulatory or law enforcement authorities where required by applicable law.
  • In connection with a merger, acquisition, or sale of assets, subject to continued protection of your information.
  • With your explicit consent, for any other purpose disclosed to you at the time of collection.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Swiftbay Koryn may use cookies, pixels, and similar technologies to operate the website, remember preferences, and analyse traffic. You can control cookie behaviour through your browser settings; disabling certain cookies may affect the functionality of parts of the site.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data, subject to legal exceptions.
  • Object to or restrict certain processing activities.
  • Request a portable copy of your data in a structured format.
  • Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details provided on our Contact page.

9. International Data Transfers

Where personal information is transferred across borders, we take steps intended to ensure it receives an adequate level of protection consistent with applicable data protection requirements, such as through appropriate contractual safeguards.

10. Children's Privacy

Swiftbay Koryn services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will update the "Last updated" date at the top of this page when changes are made. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.

This document is a general template and does not constitute legal advice. Swiftbay Koryn recommends consulting a qualified professional to ensure this policy meets the specific legal requirements applicable to your operations and jurisdictions.